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Personal Information  Processing Consent 

We respect your privacy and are committed to protect and responsibly manage your personal information. To comply with the new Protection of Personal Information (POPI) Act, we require your consent and authorisation to process your personal information, including your special personal information as defined by the POPI Act, which we collect and process to enable us to provide the services, assistance and/or product solutions you may require. The POPI Act defines the “processing” of personal information as:


“… any operation or activity or any set of operations, whether or not by automatic means, concerning personal information, including—

  • A

    the collection, receipt, recording, organisation, collation, storage, updating or modification, retrieval, alteration, consultation or use;

  • B

    dissemination by means of transmission, distribution or making available in any other form; or

  • C

    merging, linking, as well as restriction, degradation, erasure or destruction of information.”

We will collect the minimum required information from you, and we will process your personal information only for the purposes for which it was collected or as agreed with you. These purposes include:

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    To conduct ITC Checks for the purpose of assessing your company’s creditworthiness.

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    To assist you with queries relating to your financial product.

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    To confirm and verify your identity or to verify that you are an authorised user for security purposes, where applicable.

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    For audit and record-keeping purposes.

Apart from the above reasons, we will also process your personal information to comply with legal and regulatory requirements or industry codes to which we subscribe or which apply to us, or when it is otherwise allowed by law. There will be times when we may need to share your personal information with third-party service providers and/or operators (e.g., our auditors, etc.) who will be involved in the delivery of products or services to you or us, in support of our service offerings to you and our business. An ‘operator’ is defined by the POPI Act as: “…a person who processes personal information for a responsible party in terms of a contract or mandate, without coming under the direct authority of that party”. We are the responsible party for your personal information.

There are also times when we will use the information systems of these third-party operators to process your personal information to help us in providing you with the required advice and/or products and services. These systems currently include but are not limited to:

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    Experian

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    TransUnion

We are required by law to have agreements in place with these operators to ensure that they protect and process personal information securely.

As a client, you have the right, at any time:

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    to ask us to update, correct, or delete your personal information, which includes the authority and consent provided in this form;

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    to object to the processing of your personal information;

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    to withdraw your consent;

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    to complain to the Information Regulator, whose contact details are Tel: 012 406 4818 / Email:

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    inforeg@justice.gov.za.

Please discuss or clarify any uncertainties in this regard with us before signing.

Consent and Authorisation

I Understand and consent and: